1. Overview

At MAYDAY LABS INC. (the “Company”, “we” or “us”), we provide software that analyzes your calendar for the purpose of optimizing how you're spending your time.

‍We are required to collect and retain information about the people and companies that access and use the application (“Users” or “you”). This Policy applies to our privacy practices on all communications between the Company and Users, including but not limited to communication via:

1. any mobile, computer, or tablet-based application currently offered by the Company or developed in the future by the Company;

2. the Company website (including the website hosted at mayday.am and any other web domain used by the Company to communicate with users now or in the future);

3. and all other services provided by the Company, as described on the website (Items 1 to 3 are collectively referred to as the "Application").

‍This Privacy Policy (“Policy”) sets out how we use, protect, collect and preserve information submitted by Users, including User information gathered by our technology. This Policy should be read in conjunction with any Terms of Use or policies available on the website.

By using the Application, you are agreeing to the terms of this Policy. You are prohibited from accessing or using the Application unless you fully understand and agree to this Policy and all Terms of Use available for review on the website.

If you have any questions about this Policy, please contact us by sending an email with your questions to help@mayday.am before using the Application.

2. Information about users we collect and store

When you use the Application, we will collect all personal identifying information submitted to us. This data is only retained for as long as required to provide our services to you and it is routinely purged from our database.

We will take steps to protect the information submitted to us by Users and we will not disclose any personal identifying information without the consent of Users, unless otherwise set out in this Policy.

Personal identifying information may include but is not necessarily limited to: Periodic calendar data, including: email addresses, full name, meeting dates & times, meeting attendee names & email addresses, meeting locations & addresses, and meeting descriptions.

We will not use personal identifying information to contact you for any reason unrelated to your use of the Application or for commercial reasons unrelated to the business of the Company. Except with your consent or where required by law, we will not provide personal identifying information to any third party.

3. Uploading personal information

‍In order to facilitate their interactions on the Application, Users are able, where they deem appropriate, to upload information including personal identifying information. Users should only upload information to the extent that such information enhances their experience of using the Application.

4. Additional data collected

‍To learn about your experience as a User and to make periodic improvements to the Application and our business, we may collect and retain certain information. We will automatically record information about your activity on the Application. This may include your Internet Protocol (IP) address, operating system, geolocation information, locale preferences, identification numbers associated with your computers and mobile devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, metadata, and other electronic interactions with the Company and the Application.

5. Permitted uses of data

‍We use data collected from the Application for various purposes, including to: provide the Application to you and accompanying customer support; notify you about updates and changes to the Application; prevent and address technical issues with the Application; monitor usage of the Application.We may use the data collected from the Application, devices, browsers, and any other sources, for its own purposes, both related to and unrelated to improving the Application.

6. Legal basis for processing personal identifying information

‍We may process your personal identifying information for a number of reasons, including:

  • performing a contract with you relating to the Application;
  • you have provided us consent to do so;
  • fulfilling a legal obligation;
  • fulfilling our legitimate interests, which are not overridden by your rights;
  • for payment processing purposes.

7. Accessing, correcting & deleting your personal information

‍If you wish to access or amend your personal information or to request that we permanently delete your personal information from our servers, please send an email to help@mayday.am. We will ensure your personal information is accessible, amended and/or deleted in a reasonable time after receiving that request. Deleting such information may require us to terminate any account you may have created in its entirety and prevent you from using the Application.

If your account is deleted, we will automatically delete all of your personal information from our database. So long as your account remains active, we will preserve your personal information in accordance with the Policy.

You may decline to share certain personal information with us, in which case you may not be able to use the Application, either in its entirety or certain features.

When deleting your information, whether by request or due to inactivity, we will use standard electronic means to remove your personal information from our files.

We will also retain any and all information that we are required to retain under any applicable laws for the full duration of time required under those laws.

8. Keeping your data secure

‍We will store your information in electronic format on industry-standard servers that we have selected. Except where required to do so by law, we will not store your personal information in any physical or paper-based format.

The servers we select to store information engage security software and generally accepted standards to protect personal information. The software used by these servers is intended to prevent unauthorized access or improper use.

However, no security system is perfect and there is always a risk of unauthorized parties accessing your personal information. Therefore, we make no guarantees or representations as to the technical or legal compliance of the servers we use. We cannot guarantee the complete protection and security of your personal information.

Our servers may be located outside of Canada, and thus are potentially subject to the privacy and security laws in force in other countries. If you have concerns about your personal information being stored electronically in foreign jurisdictions, please contact us before proceeding to use the Application.

9. Security breaches

‍In the event the personal information of a User is disclosed as the result of any breach of security of the Application or its servers, regardless of who is at fault, we will take steps to advise all known affected Users within a reasonable timeframe of learning of the breach.

10. Third-party applications

‍To provide an enhanced experience to Users, including to track conversions and analytics, we may engage services and features controlled by third-parties. We cannot control or dictate how any third-party application you use in conjunction with the Application, now or at any point in the future, will treat any personal information you transmit through their servers when using the Application. We advise you to contact these parties directly to review their privacy policies.

Without limitation, the Company uses or may use the following third-party applications and services in conjunction with the Application: Google Analytics and Google Authentication, Customer.io, Segment, Amplitude, and Freshdesk.

By using any of these third-party applications to interact with the Application, we will not be given access to your login credentials, user name, password, payment information, or any information you may provide directly to these applications.

11. Use of application by minors

‍The Application is not intended to be accessed by persons under the age of 18. The Company does not engage in any marketing efforts aimed at children or minors.

Persons under the age of 18 are prohibited from using the Application in any manner or providing any information to the Company. In the event the Company is provided with any information, including personal identifying information, relating to a minor, that information will be immediately deleted without notice.

12. Disclosure of personal information

‍In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We may disclose your personal information to third parties:

  1. In the event that we sell the Company, in which case we may disclose your personal data to the prospective buyer.
  2. If the Company is acquired by a third party, in which case personal data about Users may be one of the transferred assets.
  3. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use; or to protect the rights, property, or safety of the Company, our Users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

13. Amending this policy

‍This Policy may be updated and amended from time to time. We reserve the right to change this Policy at any time, and any amended Policy is effective upon posting to the Website. We will make efforts to communicate any changes to this Policy we deem material, in our sole discretion, via email or notifications on the Application. Your continued use of the Application will be deemed acceptance of any amended Policy.

14. Contact us

We encourage you to send us questions and inquiries on this Policy and the steps we take to keep your personal information secure. Please send us an email: help@mayday.am

‍We will respond to all inquiries on the Policy within 7 days.